PolygonScan
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Polygon zkEVM
Polygon zkEVM
  • Introduction
  • ✨Getting Started
    • Creating an Account
    • Getting an API Key
    • Endpoint URLs
  • 🎯API Endpoints
    • Accounts
    • Contracts
    • Transactions
    • Blocks
    • Logs
    • Geth Proxy
    • Tokens
    • Stats
  • 🤝Support
    • FAQ
    • Rate Limits
    • Common Error Messages
    • Getting Help
  • Visit zkEVM Polygonscan
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  • General Support Tickets
  • Twitter
  • Freshstatus
  1. Support

Getting Help

PreviousCommon Error Messages

Last updated 1 year ago

Beware of phishing attempts and emails impersonating the team at PolygonScan Take note of our official support and communication channels as below.

General Support Tickets

The best way to reach out to us regarding general inquiries, advertising, updating token information, and API technical support.

Keep in mind that as a block explorer service, we cannot cancel, refund or reverse transactions as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the

Reach out to us via a

Twitter

For general updates, new feature releases and community support, keep in touch with us via Twitter.

Follow us on

Freshstatus

Announcements for ongoing and scheduled maintenance works that may affect certain services used.

Check PolygonScan's

🤝
Etherscan Information Center.
support ticket.
Twitter.
network status.